Privacy Policy at 57bd

Introduction

57bd ("we", "us", or "our") operates the online gaming and sports betting platform available at https://57bd.bio. This Privacy Policy describes how we collect, use, disclose, and protect personal information provided by users ("you") who access or use our services from Bangladesh and other permitted regions.

By registering an account, making a deposit, placing a bet, or otherwise using any feature of the 57bd platform, you confirm that you have read and understood this Privacy Policy and consent to the data practices described herein. If you do not agree with any part of this policy, please discontinue use of the platform immediately.

Information We Collect

When you use the 57bd platform, we may collect the following categories of personal information, depending on the actions you take and the features you use:

• Identity information: full name, date of birth, national identity number (NID), and photo ID for account verification (KYC) purposes.
• Contact information: email address, mobile phone number (including bKash/Nagad/Rocket registered numbers), and residential address.
• Financial information: deposit and withdrawal history, payment method details (e.g. bKash account number, Nagad number, Upay number), and transaction records. Full card numbers are never stored on our servers.
• Technical information: IP address, device type, browser type, operating system, session duration, pages visited, and referring URLs collected automatically via cookies and server logs.
• Behavioural information: game preferences, betting history, bonus usage, and in-platform communications submitted via support channels.

How We Use Your Information

57bd uses the personal data we collect exclusively for lawful purposes directly related to operating our platform and delivering a high-quality gaming experience to players in Bangladesh. Specific uses include:

• Account creation, identity verification (KYC), and age verification to ensure only players aged 21 and above can access real-money features.
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard payment channels, and maintaining accurate financial records.
• Delivering personalised promotions, bonus offers, and game recommendations based on your activity on the platform, where you have consented to receive such communications.
• Providing customer support, responding to enquiries, investigating disputes, and resolving technical issues reported by players.
• Fraud prevention, anti-money laundering (AML) checks, and suspicious activity monitoring to maintain platform integrity and protect genuine players.
• Platform improvement through analysis of aggregate, anonymised usage data to understand player preferences, fix bugs, and enhance overall site performance.

Payment Information & Financial Data

57bd integrates with trusted local and international payment processors to handle deposits and withdrawals. When you conduct a financial transaction on the platform — whether via bKash, Nagad, Rocket, Upay, Visa, or Mastercard — the payment processor receives the data required to complete that transaction. 57bd retains only a transactional record (amount, date, method, status) and an account reference number. We do not store full card details, PINs, or mobile banking passwords on our servers at any time.

All financial data is handled in accordance with applicable data protection standards and is accessible only to authorised 57bd personnel with a legitimate operational need.

Cookies and Tracking Technologies

57bd uses cookies and similar tracking technologies (web beacons, local storage tokens) to operate the platform, remember your preferences, maintain your session, and gather anonymised analytics on how players interact with the site. Strictly necessary cookies are always active — they are essential for login sessions and payment flows. Analytical and preference cookies may be accepted or declined through your browser settings.

Disabling non-essential cookies may affect certain convenience features of the platform, such as auto-fill of saved preferences or personalised game recommendations. It does not affect your ability to place bets, make deposits, or withdraw winnings.

Data Sharing and Third-Party Disclosure

57bd does not sell, rent, or license your personal data to third parties. We may share limited personal information with carefully vetted third parties only in the following circumstances:

• Service providers: payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard) and platform infrastructure partners who process data exclusively on 57bd's behalf under binding data processing agreements.
• Legal and regulatory obligations: where disclosure is required by applicable law, court order, or governmental authority. We will notify you of any such request to the extent legally permitted.
• Fraud prevention and security: identity verification agencies and fraud detection services engaged to protect the platform and its users from financial crime and account compromise.

In every case of third-party sharing, we apply the principle of data minimisation — disclosing only the specific fields required for the specific purpose, and no more.

Data Retention

57bd retains personal data for as long as your account remains active and for a reasonable period thereafter to fulfil legal, regulatory, and operational obligations. Specifically: account and identity records are retained for a minimum of five (5) years following account closure; financial transaction records are retained for a minimum of seven (7) years in accordance with applicable financial record-keeping requirements; marketing preferences and communications are retained until you withdraw consent or request deletion; technical logs are retained for up to twelve (12) months.

When personal data is no longer required, 57bd applies secure deletion or irreversible anonymisation procedures so that the data can no longer be linked to any identifiable individual.

Your Rights Over Your Personal Data

As a user of the 57bd platform, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact our support team using the email address provided at the end of this document.

• Right of access: you may request a copy of all personal data 57bd holds about you, together with information about how it is used and with whom it has been shared.
• Right to rectification: you may request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to overriding legal retention obligations.
• Right to object: you may object to processing of your personal data for direct marketing purposes at any time; we will stop that processing immediately upon receipt of your objection.
• Right to data portability: you may request that we provide your personal data in a structured, machine-readable format so you can transfer it to another service provider.

57bd will acknowledge all valid data rights requests within 72 hours and aim to fulfil them within 30 calendar days. Complex or high-volume requests may take longer; we will notify you if an extension is required.

Security Measures

57bd implements a layered security framework to protect the personal data of all users. This includes 256-bit SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, access controls and role-based permissions limiting data access to only those personnel who require it, regular security audits and penetration testing, and automated intrusion detection systems monitoring platform activity around the clock.

Despite these measures, no digital platform can guarantee absolute security against all threats. If you suspect that your 57bd account has been compromised, please contact our support team immediately at [email protected]. We recommend that all users choose strong, unique passwords and enable any available two-factor authentication options.

Age Restriction and Child Protection

The 57bd platform is strictly intended for adults aged 21 and above. We do not knowingly collect or process personal data belonging to individuals under the age of 21. If we discover that personal data has been submitted by a person under 21, we will delete that data immediately and close the associated account without notice.

Parents and guardians who believe their child may have accessed the 57bd platform are encouraged to contact us immediately so we can investigate and take appropriate action.

Changes toThis Privacy Policy

57bd reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered users by posting a prominent notice on the platform and updating the "Last Updated" date at the top of this document.

Your continued use of the 57bd platform after any such update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically so you remain informed about how we protect your data.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 57bd handles your personal data, our dedicated support team is available to assist you. We aim to respond to all privacy-related enquiries within 72 hours.

Email: [email protected]