Responsible Gaming at 57bd

Our Commitment to Safe Play

At 57bd, responsible gaming is not just a policy — it is at the core of everything we do. We believe every player in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and across Bangladesh deserves a platform that puts their wellbeing first. We have built a full suite of player-protection tools so you can stay in control of your gaming activity at all times.

Gambling is meant to be entertainment. Whether you enjoy cricket betting during BPL season, spinning the reels on slots, or joining a live casino table — it should add excitement to your day, not stress. We strongly encourage all players to set personal limits, take regular breaks, and never chase losses.

All 57bd players must be 21 years of age or older. We strictly enforce this requirement and take immediate action against any account found to belong to a minor. If you are under 21, please do not register or play on this platform.

Deposit Limits — Stay in Control

One of the most effective ways to manage your gambling spend is to set deposit limits. At 57bd, you can configure a maximum amount that can be deposited into your account over a chosen period. Once a limit is set, it takes effect immediately. Increasing a limit requires a mandatory cooling-off period before the change is applied.

You may configure limits across the following time periods:

• Daily deposit limit — resets every 24 hours.
• Weekly deposit limit — resets every 7 days.
• Monthly deposit limit — resets on the first of each month.
• Lifetime cumulative deposit cap — requires support to modify.

Time-Out — Take a Break

Sometimes a short break is all you need to reset your perspective. The 57bd Time-Out feature lets you suspend your account temporarily, giving you a cooling-off period without committing to a full self-exclusion. During a time-out, your account remains safe and your balance is preserved.

Available time-out durations:

• 24 hours — ideal for an immediate pause.
• 7 days — a full week away from gaming activity.
• Up to 6 weeks — extended cooling-off for more serious concerns.

Self-Exclusion — A Longer Step Away

If you feel that your gambling is out of control and a short break is not enough, self-exclusion is available. This tool blocks all access to your 57bd account for a minimum period of 6 months, up to a permanent lifetime exclusion. During self-exclusion, you will not be able to deposit, play, or receive any promotional communications from us.

1. Contact 57bd support via email at [email protected].
2. Request self-exclusion and specify the duration (6 months, 1 year, 5 years, or permanent).
3. Our team will confirm the exclusion within 24 hours and close your account accordingly.
4. Any remaining balance will be returned to you via your original payment method (bKash, Nagad, Rocket, etc.).

Please note: lifting a self-exclusion is not automatic. You must contact our support team in writing and allow a mandatory 7-day reflection period before reinstatement is considered.

Recognising Problem Gambling — Warning Signs

Problem gambling can develop gradually. Being aware of the early warning signs can help you or someone you care about get the right support before the situation worsens. Common signs include:

• Spending more money on gambling than you can afford to lose.
• Chasing losses — trying to win back money you have already lost.
• Gambling interfering with work, studies, family, or relationships.
• Feeling restless, irritable, or anxious when not gambling.
• Borrowing money or selling belongings to fund gambling.
• Hiding gambling activity from friends and family.

Getting Help — You Are Not Alone

If you believe gambling is negatively affecting your life, please take action today. At 57bd, our support team is available around the clock to assist with setting limits, processing self-exclusion requests, or simply listening to your concerns. Reach us by email at [email protected] — we respond within 24 hours.

In addition to our internal tools, we recommend reaching out to dedicated gambling support organisations if you or someone close to you needs professional help. Speaking to a trained counsellor can make a real difference and provide strategies for recovery.

Remember: gambling should never be used as a way to solve financial problems or cope with stress, depression, or anxiety. If gambling has stopped being fun, please seek help without delay.

Protecting Minors

57bd is strictly an adults-only platform. No person under the age of 21 is permitted to register, deposit, or play. We use a combination of document verification, age-check processes, and ongoing account monitoring to enforce this policy. Any account found to belong to a player under 21 will be immediately suspended and the deposited funds returned.

If you share a device with younger family members, we strongly recommend using device-level parental controls or browser-based content filtering tools to prevent accidental access to gambling websites. Keeping your 57bd login credentials private at all times is also essential.